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At Teamgee, we work hard to improve the quality of our electric skateboards. Every electric skateboard has to undergo a series of thorough inspections before shipped out. Once our electric skateboards somehow fail to satisfy you, please contact us directly and let us help you. 

Warranty

We offer 3 months free repair for defective parts that come with the board. 

All electric skateboards come with a 3 month conditional warranty covering defects in materials and workmanship starting from the date of shipment.

We must ascertain whether the board has gone faulty due to defects in materials/workmanship or misuse/neglect.

Any and all damage caused by depletion of consumable parts, abuse, accident, modifications, unauthorized repairs, neglect, water damage, or any other issue not caused by defects in materials and workmanship is not covered under the warranty.

Refunds 

We can refund your payment if your order has not begun to been processed.

We don't refund your order once the products you have ordered are being built.

We don't refund after your order has shipped out.

We don't refund when there is an issue with the product you received, rather we fix the board in accordance with our warranty and send you free replacement parts (in certain cases you might need to cover the shipping cost for it).

We don't accept returns.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at market@teamgee.com

Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product. But you need let us know before we ship out the order.

Please contact us before returning a defective item in order to receive the return shipping address and other instructions.

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